Restore vs. Replace

10/15/2019 (Permalink)

When we are able to, we restore rather than replace. But, whether we restore or replace, we make sure our customers are taken care of!

SERVPRO of Atchafalaya is professionally trained and certified to remediate water damage, mold damage, storm damage, and fire damage. Though the way we approach each type of loss varies slightly, depending on what each job requires, the respect and care we show in each is the same.

One way we show respect is in the way we handle our customers' belongings. Whenever possible, we aim to restore damaged items, rather than replace them.

Sometimes, though, that isn't possible. In this particular water damage, water soaked into the floorboards, causing them to warp and swell. It was not possible to restore the floors and leave our customer's home in pre-damaged condition, which is not how we do business. We tore the floorboards up, dried out the subfloor, and prepared the space for installation of new flooring. It's our priority to help make it "Like it never even happened."